Privacy policy
This website does not use tracking scripts, advertising cookies or analytics profiling. The only personal data we hold is what you send us directly.
Who is responsible
Citadex Systems LLC, 4 Tamaraxonim Street, Apt 42, Tashkent, Uzbekistan, is the controller of personal data described in this policy. Questions about data handling can be sent to contact@citadexsystems.com.
What data we collect
This site has no contact form, no user accounts and no comment function. We receive personal data only when you contact us of your own initiative — by email, by telephone, or in the course of a commercial relationship. That data typically includes your name, your company, your business email address and phone number, and whatever you choose to include in your message or attachments.
Our hosting provider may keep standard technical server logs (IP address, request time, requested page, user agent) for security and availability purposes. We do not use these logs to build profiles of visitors.
Why we use it
- To answer your enquiry and prepare quotations and technical proposals
- To perform a contract for supply, implementation or support
- To meet accounting, tax, customs and warranty record-keeping obligations
- To maintain the security and availability of this website
Who we share it with
We do not sell personal data and we do not share it for marketing purposes. Data may be shared with third parties only where it is necessary to deliver what you asked for or where the law requires it — for example, with a distributor or manufacturer to register a warranty or process a service claim, with a logistics or customs agent to deliver goods, or with our email and hosting providers acting on our instructions.
How long we keep it
Correspondence that does not lead to a contract is kept only as long as it may reasonably be needed to follow up. Contract, invoicing, warranty and service records are kept for the retention period required by applicable accounting and tax legislation.
Your rights
You may ask us what personal data we hold about you, ask for it to be corrected, ask for it to be deleted where no legal retention obligation applies, or object to a particular use. Send the request to contact@citadexsystems.com and we will respond within a reasonable period.
Cookies
This website sets no cookies of its own. Web fonts are loaded from a third-party font service, which may receive your IP address as part of that request; no other third-party content is embedded.
Changes
If this policy changes, the updated version will be published on this page. Material changes affecting existing customers will also be communicated directly.